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Privacy Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

AFS Construction + Handyman (“AFS,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, website visitors, vendors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit AFSConstructionWA.com, request an estimate, contact us, schedule service, make a payment, or otherwise interact with AFS.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

Depending on how you interact with AFS, we may collect the following categories of information:

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Mailing or project address

  • Company or organization name

  • Preferred method of communication

Project and Service Information

When requesting construction, repair, maintenance, handyman, or commercial services, we may collect information such as:

  • Project location

  • Property information

  • Requested scope of work

  • Project descriptions

  • Measurements

  • Budget or scheduling information you voluntarily provide

  • Photos, videos, drawings, plans, or other files you submit

  • Access instructions

  • Estimate, invoice, change-order, contract, and warranty information

  • Communications relating to your project or service request

AFS may also take photographs, videos, measurements, or other documentation during estimates and projects for estimating, project documentation, quality control, warranty, insurance, dispute resolution, or other legitimate business purposes.

Any use of identifiable client or property photographs for advertising or promotional purposes will be handled in accordance with applicable agreements, permissions, and law.

Payment and Transaction Information

If you purchase services or make payments electronically, payment information may be processed by third-party payment providers.

Those providers may collect information such as:

  • Billing information

  • Payment-card information

  • Transaction information

  • Payment authorization information

When a third-party payment processor is used, AFS may receive transaction records and other information necessary for accounting, invoicing, fraud prevention, and project administration.

Communications

We may retain communications you have with AFS, including:

  • Emails

  • Text messages

  • Website form submissions

  • Estimate requests

  • Appointment or scheduling communications

  • Customer-service communications

  • Records of consent or communication preferences

Automatically Collected Information

When you visit our website, certain information may be collected automatically by our website platform, analytics providers, advertising providers, or similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic area

  • Referring website

  • Pages viewed

  • Date and time of visits

  • Website interactions

  • Advertising or device identifiers

  • Cookie and similar technology information

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2. How We Collect Information

We may collect information:

  • Directly from you when you contact us

  • Through website forms

  • When you request an estimate or service

  • During site visits and project consultations

  • During the performance of contracted work

  • Through telephone, text, or email communications

  • Through payment, estimating, invoicing, scheduling, and project-management systems

  • Automatically through our website and related technologies

  • From vendors, subcontractors, business partners, property representatives, or other persons involved with a project

  • From publicly available sources when reasonably necessary for legitimate business purposes

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3. How We Use Information

AFS may use personal information to:

  • Respond to inquiries

  • Evaluate project requests

  • Prepare estimates and proposals

  • Schedule appointments and services

  • Perform construction, repair, maintenance, and handyman services

  • Communicate regarding projects

  • Process contracts, change orders, invoices, and payments

  • Purchase or coordinate project materials

  • Coordinate subcontractors, suppliers, or other service providers

  • Maintain project and warranty records

  • Provide customer service

  • Send requested information

  • Improve our website and services

  • Understand website usage

  • Measure advertising and marketing effectiveness

  • Prevent fraud, abuse, or security incidents

  • Maintain financial, tax, insurance, and business records

  • Establish, exercise, or defend legal claims

  • Comply with licensing, regulatory, insurance, tax, contractual, and legal requirements

  • Protect the rights, property, and safety of AFS, our clients, and others

We may also use information for other purposes disclosed to you when the information is collected.

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4. Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly

  • Understand how visitors use the website

  • Measure website traffic

  • Improve website performance

  • Determine how visitors found AFS

  • Measure advertising effectiveness

  • Prevent fraud or abuse

  • Support advertising campaigns

Some analytics or advertising providers may receive information about your browser, device, website activity, or interactions with advertisements.

You may be able to restrict certain cookies through your browser settings or through cookie/privacy controls provided on our website.

Disabling certain cookies may affect website functionality.

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5. How We Share Information

AFS does not sell personal information for money.

We may disclose personal information when reasonably necessary to operate our business, including to:

Service Providers

We may use third parties that provide services such as:

  • Website hosting and website management

  • Email and communications

  • Scheduling

  • Estimating and invoicing

  • Payment processing

  • Accounting and bookkeeping

  • Cloud storage

  • Customer relationship management

  • Analytics

  • Advertising

  • Cybersecurity and fraud prevention

These providers may process information as necessary to perform services for AFS.

Subcontractors, Suppliers, and Project Vendors

When reasonably necessary to estimate, coordinate, purchase materials for, schedule, or perform a project, information may be provided to subcontractors, suppliers, consultants, delivery providers, property managers, or other parties involved with the work.

We limit these disclosures to information reasonably necessary for the applicable purpose.

Legal, Insurance, and Professional Purposes

Information may be disclosed to:

  • Attorneys

  • Accountants

  • Insurance carriers

  • Bonding companies

  • Financial institutions

  • Government agencies

  • Licensing or regulatory authorities

We may also disclose information when reasonably necessary to comply with law, respond to legal process, enforce an agreement, protect our legal rights, investigate fraud or misconduct, or protect the safety or property of AFS or others.

Business Transactions

If AFS undergoes a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction, information may be disclosed or transferred as reasonably necessary in connection with that transaction.

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6. Advertising and Cross-Site Tracking

AFS may use advertising or analytics services that receive limited information about website visitors, such as device identifiers, IP addresses, website interactions, or referral information.

Depending on applicable law, certain advertising activities may be considered “sharing” of personal information even when no money is exchanged.

Where applicable law provides a right to opt out of such activity, AFS will provide or honor applicable privacy choices as required.

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7. Do Not Track and Privacy Preference Signals

Some browsers provide a “Do Not Track” or similar setting.

Because there is not a single universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to all such signals.

Where applicable law requires recognition of legally valid opt-out preference signals, such as Global Privacy Control or a successor mechanism, AFS will process those signals as required by applicable law.

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8. Text Messages and Mobile Information

If you provide your telephone number, AFS may use it to communicate with you regarding:

  • Estimate requests

  • Appointments

  • Scheduling

  • Projects

  • Service updates

  • Invoices

  • Payments

  • Follow-up communications

  • Other communications relating to your relationship with AFS

Providing a telephone number does not authorize unrelated third-party marketing.

Mobile telephone information and text-message consent information will not be sold to third parties for their independent marketing purposes.

You may request that nonessential text communications stop at any time by contacting AFS or following any opt-out instructions contained in the message.

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9. Data Retention

AFS retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required for legitimate business or legal purposes.

Retention periods may depend on factors such as:

  • Whether you became a client

  • The type and duration of a project

  • Warranty obligations

  • Accounting and tax requirements

  • Licensing and contractor record requirements

  • Insurance requirements

  • Contractual obligations

  • Potential or existing legal claims

  • Fraud prevention and security needs

Certain project, contract, payment, and business records may therefore be retained after a project has been completed.

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10. Data Security

AFS uses reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on reputable third-party platforms and service providers for various website, communication, payment, and business functions.

However, no website, electronic communication, computer system, or method of electronic storage can be guaranteed to be completely secure. AFS cannot guarantee absolute security of information transmitted electronically.

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11. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights concerning your personal information.

These rights may include the ability to request:

  • Confirmation that we process information about you

  • Access to certain information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain information

  • A copy of certain information

  • Information regarding how personal information has been collected, used, or disclosed

  • Opt-out of certain advertising, sale, or sharing activities

  • Limitation of certain uses of sensitive personal information, where applicable

Not every right applies in every jurisdiction or circumstance.

AFS may need to verify your identity before processing a privacy request. We may also retain or decline to delete information where permitted or required by law, including information needed for contracts, financial records, warranty obligations, legal claims, fraud prevention, or regulatory compliance.

AFS will not unlawfully discriminate against you for exercising an applicable privacy right.

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12. California Privacy Disclosures

California residents may have additional rights under California privacy laws.

California law requires commercial websites collecting certain personally identifiable information from California consumers to disclose their privacy practices.

Depending on whether AFS meets the statutory requirements applicable to a particular California privacy law, California residents may have rights relating to access, correction, deletion, disclosure, sale or sharing of personal information, targeted or cross-context behavioral advertising, and nondiscrimination.

AFS does not sell personal information for monetary compensation.

Where California law provides an applicable privacy right, requests may be submitted using the contact information provided below.

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13. Washington Consumer Health Information

AFS is a construction and property-services company and does not intentionally collect consumer health information for healthcare-related purposes.

Please do not submit medical records, diagnoses, treatment information, or other sensitive health information through our general website forms unless such information is genuinely necessary for a specific service request.

If AFS's business practices change in a manner that requires a separate consumer health data privacy policy under Washington law, AFS will provide the disclosures required by applicable law.

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14. Children's Privacy

The AFS website and services are intended for adults seeking construction, property maintenance, repair, or related services.

Our website is not directed to children under 13, and AFS does not knowingly collect personal information online from children under 13.

If we learn that information has been collected from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

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15. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

AFS does not control the privacy, security, or data practices of third-party websites. Your interaction with those services is governed by their respective policies and terms.

We encourage you to review the privacy practices of any third-party service you choose to use.

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16. Changes to This Privacy Policy

AFS may update this Privacy Policy periodically to reflect changes in:

  • Our website

  • Our services

  • Technology

  • Business practices

  • Service providers

  • Legal or regulatory requirements

When the policy is updated, the “Last Updated” date at the top of this page will be revised.

Material changes may also be communicated through the website or by another reasonable method when required by law.

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17. Contact AFS

For questions about this Privacy Policy, your personal information, or a privacy-related request, contact:

AFS Construction + Handyman
Email: projects@afsconstructionwa.com
Website: www.AFSConstructionWA.com

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When submitting a privacy request, please provide enough information for us to reasonably identify you and understand your request. Additional information may be requested when reasonably necessary to verify your identity or protect personal information from unauthorized disclosure.

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